April 20, 2017

TCS digital software and solutions group announces certification of customer analytics software on Cloudera Enterprise

Palo Alto | Mumbai: Tata Consultancy Services, (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organisation, today announced that TCS Digital Software & Solutions group’s Customer Intelligence & Insights for Banking and Financial Services software is now certified on Cloudera Enterprise, the world’s most popular platform for machine learning and advanced analytics based on the latest open source technologies.

Customer Intelligence & Insights is integrated customer analytics software that collects and analyses large volumes of data in real time to enable banks, retailers and communication service providers to deliver exceptional customer experiences at every step of the customer journey, quickly and cost effectively. With this certification through the Cloudera Certified Technology Partner Programme, companies can confidently deploy Cloudera Enterprise with TCS Digital Software & Solutions group’s Customer Intelligence & Insights software that is tested, validated and certified to work with a Cloudera Enterprise data hub.

“Companies in retail banking, financial services and other industries are embracing digital transformation to improve the customer experience at every touch point,” said Seeta Hariharan, general manager and group head, TCS Digital Software & Solutions group. “With Cloudera’s certification of Customer Intelligence & Insights software, businesses can confidently deploy not just a platform but an end-to-end solution for personalised customer engagement powered by machine learning,” she added.

“Leading banks, financial services firms and other businesses around the globe already trust TCS software for reliable business operations. Certifying TCS Digital Software & Solutions group's Customer Intelligence & Insights software on Cloudera Enterprise offers a new opportunity for them to use multiple data sources to deliver experiences that excite and delight consumers,” said Tom Pinckney, head of business development, Cloudera.